Member Survey
Please take a few moments of your time to provide us with some feedback on the Club. Your time and opinions are appreciated!

Name (Or enter anonymous)

I have been a member at Joshua Creek for 1 2 3 4 5 6 season's

The Facility

• Would you like to see divider nets between all courts? yes no
• Are you happy with the current lighting system? yes no
• Have you had any issues with lack of cleanliness or garbage on Court? yes no
• When the courts are resurfaced (within a few season’s) would you prefer “US Open Blue” or the current Green? Blue Green

Do you have any further comments related to the facility?

Facility Additions/ Possible Future Expansion

If the facility were to be upgraded or expanded in future, which of the following options or services would you take advantage of?

• Coffee/ Juice Bar
• Fitness Area
• Fitness Classes
• Child Care
• Indoor Driving Range

Do you have any further comments related additions or expansion?

Club Staff
Please rate us on our customer service in the following areas (10 being the highest)

• Organized 1 2 3 4 5 6 7 8 9 10
• Efficient 1 2 3 4 5 6 7 8 9 10
• Friendly 1 2 3 4 5 6 7 8 9 10
• Attentive to members 1 2 3 4 5 6 7 8 9 10

Are there any Staff Members you have had particularly good experiences with?

Is there anyone you have prefer dealing with less than others?

Do you have any further comments related to the Club Staff?

Club Programs
Please let us know if you have participated in any of the following Club Programs . Indicate your level of satisfaction and let us know if you have any further comments.

Monday Evening House League
Level of Satisfaction 1 2 3 4 5 6 7 8 9 10
Comments

Friday Night Doubles Round Robin
Level of Satisfaction 1 2 3 4 5 6 7 8 9 10

Friday Afternoon Doubles Round Robin
Level of Satisfaction 1 2 3 4 5 6 7 8 9 10


Friday Afternoon Ladies Doubles
Level of Satisfaction 1 2 3 4 5 6 7 8 9 10

Singles Ladder
Level of Satisfaction 1 2 3 4 5 6 7 8 9 10

Adult Tennis Classes
Level of Satisfaction 1 2 3 4 5 6 7 8 9 10

Addtional Comments on Programs
<br> Are there new programs or events that you would like to see offered?

On-Line Booking

Have you used our on-line system? yes no       If not do you plan to in future yes no

Do you have any comments on our on-line booking system?

Membership and Court Usage
Are you happy with our current Membership Options and Booking System? yes no
Comments?
How do you feel about the balance of Club use of courts for programs vs. open time left for members to make bookings.

• Too many programs
• Good Balance
• Would like to see more programs/ events

Would you be interested in playing early if we were to open at 7:00 am on weekends? yes no

How do you feel about us offering “Pre-reserved Court Time”?

• I would take advantage of a pre-set time if it was offered for an additional fee
• I would not pay for a pre-set time but don’t mind that it is offered to other members
• I don’t think it should be offered at all

Do you have any further comments related to “Membership and Programs”?

Joining Next Season

Do you plan to join next season? yes no

Any final comments?

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